zpjili Terms & Conditions: Your Agreement with Us

1. Introduction and Acceptance

These Terms and Conditions (hereinafter referred to as "Terms") constitute a legally binding agreement between you (the "Player," "User," or "you") and zpjili (hereinafter referred to as "zpjili," "we," "us," or "our"), a Philippine-based online gaming platform operating under license issued by the Philippine Amusement and Gaming Corporation (PAGCOR).

By creating an account, accessing our website at https://zpjili.cam, downloading our mobile application, or using any zpjili services (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations governing online gaming in the Republic of the Philippines.

If you do not agree with any provision of these Terms, you must immediately cease using zpjili Services and close your account. Continued use of the Services following any modifications to these Terms constitutes acceptance of those modifications.

2. Eligibility Requirements

To register and maintain an account with zpjili, you must meet the following eligibility criteria:

• Age Requirement: You must be at least twenty-one (21) years of age at the time of registration. zpjili strictly enforces age verification procedures in compliance with Philippine gaming laws. Any attempt to create an account by a person under the legal gambling age will result in immediate account closure and forfeiture of any funds or winnings.
• Legal Capacity: You must have the legal capacity to enter into a binding contract under Philippine law. Persons who have been declared legally incompetent or are subject to guardianship are prohibited from using zpjili Services.
• Geographic Location: You must be physically located within the territorial boundaries of the Republic of the Philippines when accessing zpjili Services. Use of VPN, proxy servers, or other methods to circumvent geographic restrictions is strictly prohibited and grounds for immediate account termination.
• Single Account: Each individual is permitted only one (1) account. Opening multiple accounts, whether under your own name or aliases, is prohibited and will result in suspension of all associated accounts and forfeiture of balances.
• Not Self-Excluded: You must not be registered with PAGCOR's National Self-Exclusion Program or any other self-exclusion database. If you have previously self-excluded from gaming activities, you are not permitted to create a zpjili account during the exclusion period.

3. Account Registration and Security

3.1 Registration Process

Account registration requires submission of accurate, current, and complete information including but not limited to full legal name, date of birth, residential address, valid email address, and mobile phone number. You must provide a scanned copy or photograph of a valid Philippine government-issued identification document (such as Driver's License, Passport, UMID, SSS ID, or Postal ID) for identity verification purposes.

zpjili reserves the right to request additional documentation at any time to verify your identity, age, and source of funds. Failure to provide requested documentation within the specified timeframe may result in account suspension and withholding of withdrawals.

3.2 Account Security Obligations

You are solely responsible for maintaining the confidentiality of your username, password, and any other security credentials associated with your zpjili account. You must:

• Create a strong password combining uppercase and lowercase letters, numbers, and special characters
• Never share your login credentials with any third party, including family members or friends
• Enable two-factor authentication when available
• Immediately notify zpjili customer support if you suspect unauthorized access to your account
• Ensure you logout from your account when using shared or public devices

You acknowledge that any activity conducted through your account, whether authorized or unauthorized, is your responsibility. zpjili shall not be liable for any losses resulting from unauthorized use of your account unless you can demonstrate that such use resulted from zpjili's gross negligence or willful misconduct.

4. Deposits and Withdrawals

4.1 Deposit Methods

zpjili accepts deposits through the following payment methods available to Filipino players: GCash, PayMaya (Maya), bank transfers from licensed Philippine banks (including but not limited to BPI, BDO, Metrobank, UnionBank, and Landbank), and cryptocurrency transactions (USDT). All deposits must originate from a payment account registered in your legal name.

Minimum deposit amounts vary by payment method and are clearly displayed during the deposit process. There are no fees charged by zpjili for deposits, though your payment provider may impose their own transaction fees. Deposits are typically credited to your account within ten (10) seconds to five (5) minutes, depending on the payment method selected.

4.2 Withdrawal Policy

Withdrawal requests can be made at any time, subject to meeting wagering requirements for bonuses if applicable. Withdrawals are processed to the same payment method used for deposits whenever possible. For security reasons, zpjili may require additional verification before processing withdrawal requests, particularly for first-time withdrawals or transactions exceeding PHP 50,000.

Standard withdrawal processing times are fifteen (15) to thirty (30) minutes for GCash and Maya, twenty-four (24) to forty-eight (48) hours for bank transfers, and up to seventy-two (72) hours for cryptocurrency withdrawals. zpjili reserves the right to conduct enhanced due diligence on withdrawal requests that appear unusual or suspicious, which may extend processing times.

Minimum withdrawal amount is PHP 100. Maximum daily withdrawal limits apply based on account status: PHP 50,000 for standard accounts, PHP 100,000 for verified accounts, and PHP 500,000 for VIP accounts. These limits may be adjusted at zpjili's discretion.

4.3 Anti-Money Laundering Compliance

zpjili maintains strict Anti-Money Laundering (AML) procedures in compliance with Philippine law. We reserve the right to request source of funds documentation for deposits exceeding PHP 100,000 or any transaction pattern that raises AML concerns. Players engaging in suspicious deposit and withdrawal patterns with minimal gaming activity may have their accounts flagged for investigation.

5. Bonuses and Promotions

zpjili offers various bonuses and promotions to players, including welcome bonuses, reload bonuses, cashback offers, and loyalty rewards. All bonuses are subject to specific terms and conditions which are clearly stated in the promotional materials and on our website.

Wagering Requirements: Bonus funds and associated winnings are subject to wagering requirements, typically ranging from 10x to 40x the bonus amount, before they can be withdrawn. The specific wagering requirement for each bonus is clearly displayed when claiming the promotion.

Game Contribution: Different games contribute differently toward wagering requirements. Slot games typically contribute 100%, while table games may contribute 10-20%, and certain excluded games contribute 0%. Full game contribution rates are available in the bonus terms.

Bonus Abuse: zpjili reserves the right to void bonuses and associated winnings if we detect bonus abuse, including but not limited to creating multiple accounts to claim bonuses, irregular betting patterns designed to circumvent wagering requirements, or collusion with other players. Professional or semi-professional players may be excluded from certain promotional offers at zpjili's discretion.

Bonuses cannot be combined unless explicitly stated. Maximum bet limits apply when playing with bonus funds, typically PHP 100 per spin/hand. Exceeding maximum bet limits while clearing wagering requirements will void the bonus and any winnings derived from it.

6. Gaming Rules and Conduct

6.1 Fair Play

All players must engage in fair play and honest gaming conduct. The following actions are strictly prohibited and constitute grounds for immediate account termination and forfeiture of funds:

• Use of bots, automated playing software, or any artificial intelligence systems designed to gain unfair advantage
• Collusion with other players in multiplayer games such as poker or bingo
• Exploitation of software errors, bugs, or vulnerabilities
• Use of stolen, cloned, or fraudulent payment methods
• Chargebacks or disputes filed with payment providers for legitimate transactions
• Offensive, abusive, or discriminatory behavior toward other players or zpjili staff
• Attempts to hack, penetrate, or interfere with zpjili's systems or security measures

6.2 Game Results

All game outcomes at zpjili are determined by certified Random Number Generators (RNGs) tested and approved by independent testing laboratories. Game results are final and binding. In the event of a technical malfunction, game round will be voided and stakes returned to players. Players agree to accept the decisions of zpjili management regarding game outcomes, though formal dispute resolution procedures are available if necessary.

6.3 Error and Malfunctions

In the event of a system error, incorrect game payout, or any malfunction affecting game integrity, zpjili reserves the right to void all affected game rounds and refund stakes to players. If errors result in incorrect crediting of winnings to player accounts, zpjili reserves the right to adjust account balances to reflect correct amounts.

7. Responsible Gaming

zpjili is committed to promoting responsible gaming and protecting players from the potential harms of problem gambling. We provide the following responsible gaming tools to all players:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
• Loss Limits: Establish maximum loss amounts over specific time periods
• Session Time Limits: Receive reminders or automatic logout after specified gaming durations
• Self-Exclusion: Temporarily or permanently exclude yourself from zpjili Services for periods ranging from 7 days to permanent self-exclusion
• Reality Checks: Receive pop-up notifications displaying time spent gaming and amounts wagered

Players who believe they may have a gambling problem are encouraged to contact the National Center for Mental Health at (02) 8531-9001 for confidential counseling and support services. zpjili also partners with organizations such as Gamblers Anonymous Philippines and provides links to international responsible gaming resources.

Parents and guardians are reminded to use parental control software to prevent minors from accessing online gaming websites. zpjili takes underage gambling seriously and employs strict age verification measures to prevent access by individuals under 21 years of age.

8. Intellectual Property

All content on the zpjili website and mobile applications, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the compilation thereof (collectively, the "Content"), is the property of zpjili or its content suppliers and is protected by Philippine and international copyright, trademark, patent, and other intellectual property laws.

The zpjili trademark, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of zpjili. You may not use such marks without the prior written permission of zpjili. All other names, logos, product and service names, designs, and slogans displayed on the Services are the trademarks of their respective owners.

You are granted a limited, non-exclusive, non-transferable license to access and use the Services for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any Content without express written consent from zpjili.

9. Limitation of Liability

To the fullest extent permitted by Philippine law, zpjili, its directors, officers, employees, affiliates, agents, contractors, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from:

• Your access to or use of (or inability to access or use) the Services
• Any conduct or content of any third party on the Services
• Unauthorized access, use, or alteration of your transmissions or content
• Statements or conduct of any third party on the Services
• Any interruption or cessation of transmission to or from the Services
• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Services by any third party

In no event shall zpjili's total liability to you for all damages, losses, and causes of action exceed the amount you have paid to zpjili in the six (6) months preceding the claim, or PHP 10,000, whichever is less.

These limitations apply whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if zpjili has been advised of the possibility of such damage. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

10. Dispute Resolution

10.1 Internal Dispute Resolution

If you have a complaint or dispute with zpjili, you must first contact our customer support team via live chat or email at [email protected], providing full details of the dispute. We will investigate all complaints thoroughly and respond within ten (10) business days. Most disputes are resolved satisfactorily at this stage.

10.2 Escalation to Management

If the initial customer support response does not resolve your complaint to your satisfaction, you may escalate the matter to zpjili management by requesting a formal review. Management will conduct an independent assessment and provide a final decision within twenty (20) business days.

10.3 Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Metro Manila, Philippines, and you hereby irrevocably consent to the personal jurisdiction and venue therein.

10.4 PAGCOR Oversight

As a PAGCOR-licensed operator, zpjili is subject to regulatory oversight by the Philippine Amusement and Gaming Corporation. Players who remain dissatisfied after exhausting zpjili's internal dispute resolution procedures may file a formal complaint with PAGCOR's regulatory division. Contact information for PAGCOR can be found on their official website.

11. Changes to Terms

zpjili reserves the right to modify, amend, or update these Terms at any time without prior notice. Material changes will be communicated to players via email, website notification, or pop-up message upon login. The "Last Updated" date at the top of this document reflects the most recent revision.

Your continued use of zpjili Services following any changes to these Terms constitutes acceptance of those changes. If you do not agree with the modified Terms, you must immediately cease using the Services and may close your account by contacting customer support. Account closure does not relieve you of obligations incurred prior to termination.

zpjili may also, from time to time, modify or discontinue (temporarily or permanently) the Services or any features or functionality thereof. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Services.

12. Contact Information

For questions, concerns, or inquiries regarding these Terms and Conditions or any aspect of zpjili Services, please contact us through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 through the zpjili website and mobile app
• Customer Support Hours: 24 hours a day, 7 days a week, including holidays
• Language Support: English and Tagalog

These Terms and Conditions were last updated on January 1, 2026. Players are responsible for regularly reviewing these Terms to stay informed of any changes. zpjili is committed to operating with transparency and in full compliance with Philippine gaming regulations.